Proactive coverage on Telegram, Discord, and X, removing spam/scams and enforcing community guidelines to maintain safe, engaging environments.
Foster active discussions, support events like AMAs or token launches, and monitor sentiment to uphold a positive community atmosphere.
Provide tailored moderation for Discord (channels, roles, bots), Telegram (discussions and spam prevention), and X (user engagement and brand messaging).
Address disputes and negative sentiment swiftly, offering transparent updates during high-impact situations to preserve user trust.
Deliver moderation services in 10+ languages, ensuring culturally aware communication for diverse global audiences.
Compile comprehensive engagement reports, analyze user sentiment, and offer actionable feedback to guide community growth and improvements.
Our team is adept at managing complex products, providing specialized support and solutions.
Partner with
We bring experience from top centralized exchanges(CEX), ensuring high standards of service and reliability.
Top Tier Exchange
We have extensive experience handling large crypto gaming communities ensuring robust support and engagement
Partner with
We efficiently manage KYC processes and inquiries for new platforms, ensuring compliance and smooth onboarding.
Top Tier Crypto Wallet
Identify active and potential platforms (Discord, Telegram, X) to tailor moderation strategies.
Onboard and train moderators in your project’s ethos, tone, and crypto-specific nuances.
Provide regular data-driven insights to enhance engagement, enforce rules, and scale effectively.
Conduct a brief interview to understand your platform’s mission, community size, and unique needs.
Develop or refine community rules, escalation paths, and moderation workflows.
Test moderation approaches on live channels, gather user feedback, and refine tactics.
Conduct a brief interview to understand your platform’s mission, community size, and unique needs.
Identify active and potential platforms (Discord, Telegram, X) to tailor moderation strategies.
Develop or refine community rules, escalation paths, and moderation workflows.
Onboard and train moderators in your project’s ethos, tone, and crypto-specific nuances.
Test moderation approaches on live channels, gather user feedback, and refine tactics.
Provide regular data-driven insights to enhance engagement, enforce rules, and scale effectively.
Crypto communities are highly active and global, making them a prime target for spam, scams, and misinformation. Without moderation, these risks can damage trust and drive users away. Professional crypto community moderation ensures safe, engaging environments where users feel confident interacting, ultimately strengthening brand reputation and driving growth.
Our moderators are trained to identify phishing attempts, fake giveaways, and other common scams in crypto communities. Using platform-specific tools and proven escalation paths, we remove malicious content quickly and enforce community guidelines. We also provide proactive alerts and transparent updates during critical situations to preserve user trust.
Our moderators are trained to identify phishing attempts, fake giveaways, and other common scams in crypto communities. Using platform-specific tools and proven escalation paths, we remove malicious content quickly and enforce community guidelines. We also provide proactive alerts and transparent updates during critical situations to preserve user trust.
Yes. ACX delivers crypto community moderation in 10+ languages, including English, Spanish, Chinese, Russian, French, and more. This multilingual coverage ensures that your global user base receives culturally appropriate, real-time communication, no matter where they are located.
In the event of sudden issues — such as negative sentiment, hacks, or outages — our crisis management protocols activate immediately. Moderators provide timely updates, de-escalate disputes, and coordinate with your internal team to ensure accurate information reaches users quickly. This structured approach helps protect brand reputation and maintain community trust during high-pressure moments.
Contact ACX today to learn how we can help you build, manage, and grow engaged and secure crypto communities.